Cancellation Policy & Cancellation form
Consumers have a right of cancellation according to the following provisions, whereas a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or their self-employed professional activity:
1. Cancellation Policy
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of cancellation, you must inform us (AchievePrime GmbH, Mauerkircherstr 177, 81925 Munich, Germany, Email: info@achieveprime.com) by means of a clear declaration (e.g. a letter sent by post or email) of your decision to cancel this contract. You may use the attached model cancellation form for this purpose, which is however not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of Cancellation
If you cancel this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of the additional costs arising if you choose a type of delivery other than the most favorable standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
General Information
1) Please avoid damaging and soiling the goods. Please return the goods in the original packaging with all accessories and all packaging components to us. Use a protective outer packaging if necessary. If you no longer have the original packaging, please ensure sufficient protection against transport damage with suitable packaging.
2) Please do not send the goods back to us carriage unpaid.
3) Please note that the aforementioned points 1-2 are not a prerequisite for the effective exercise of the right of cancellation.
2. Cancellation Form
If you wish to cancel the contract, please complete this form and return it.
To
AchievePrime GmbH
Mauerkircherstrasse 177
81925 Munich
Germany
Email: info@achieveprime.com
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only if notified on paper)
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Date
(*) Delete as appropriate
